Some companies are really scummy when it comes to taking care of their customers. A well known company released a computer game last year and it was riddled with bugs that would halt the progress of anyone playing it. They released a patch that got rid of some of the bugs, but didn’t bother to address the ones that were left. They simply told the players there was nothing they could do. A few brave souls dug into the game code and created bug fixes and uploaded them to the Pirate Bay website. This made the game developers look like fools.
I was glad to see the patch made by the players, because I was stuck at a crucial point in the game that kept me from doing anything. I could only start the game for a few minutes before it would crash. A lot of people had become stuck at this point, but it wasn’t the only point in the game where a player could become stuck. Some were much farther than I had become, and they became stuck in the wall whenever they started the game.